Frequently Asked Questions

You may store any item that is owned by you, and that can fit into your storage unit. This excludes illegal property, chemicals and food items.
Stolen goods, animals, humans, fresh food, perishable goods, flammable substances and chemicals.
Storage units cost anything from $2.50 a day, and it all depends on the size and duration needed.
We offer a free trailer for new move-ins, and we have a pallet jack on site for pallets and heavier items.
Yes, we have a fully online check in system, allowing you to book online, and make online payments. Click Here to Book Online
As soon as your payment is received, you will receive an access code for the front gate, a unit number, and you will be free to load your property. Remember to bring a padlock, or you can purchase from our box shop.
You or anyone you authorise, will have access to your storage unit, and you will be able to access your unit when convenient to you, during our access hours.
Smart Storage World is protected by 24/7 security patrols, CCTV cameras, unique security gate pin access and every unit is individually alarmed.
We offer insurance for your goods at very competitive rates, call 0408 KEILOR or visit our office
Gate and storage unit access control is 5:00am until 10:00pm 7 days a week. Our office hours are from 9:00am – 5:00pm on Monday to Friday, and 9am – 1pm on Saturdays.  Office is closed Sundays and public holidays.
The Smart Storage World facility is brand new and we endeavour to keep our facility dry and free from all pests and vermin.